Assistance Programs

Whether you’re dealing with stress, mental health concerns, a child with a learning disability, a parent who needs in home care or a difficult colleague, the university offers resources to help.

The UnitedHealthcare (UHC) Member Assistance Program (MAP) provides resources for life’s issues — no matter how big or small. You and your immediate family members can use the MAP for confidential, no-cost individual and family counseling.

Confidentiality

Confidentiality is a high priority. The assistance program retains all confidential records and notes; those records and notes do not become a part of your personnel file or other university records. Professional standards and state and federal laws protect your and your eligible dependents’ privacy.*

The assistance program will not disclose any information to another university employee about your use of assistance program services, unless you have explicitly authorization a release. Only in certain work-related circumstances, when referred by your supervisor, will the assistance program confirm that you kept an appointment and the length of that appointment.

*There are exceptions when mandatory state or federal reporting is required, such as matters involving potential threats and matters of safety.

The assistance program is available 24/7/365—holidays included. Call any time.

MAP de UHC

El MAP a través de UHC está disponible para todos los empleados elegibles para los beneficios y ofrece lo siguiente:

  • Acceso telefónico ilimitado las 24 horas, los 7 días de la semana, a especialistas con título de maestría. La red nacional incluye más de 144,000 médicos.
  • Hasta tres sesiones de asesoramiento por tema.
  • Una consulta jurídica de 30 minutos por tema. Puede optar por reunirse con un abogado por teléfono o en persona para discutir cuestiones legales. Si necesita contratar a un abogado para servicios continuos, pagará una tarifa con descuento del 25%.
  • Una consulta financiera de 30 a 60 minutos por tema. Uno de los tantos profesionales financieros acreditados puede ayudarlo con los impuestos sobre el patrimonio y otros asuntos financieros.

Explore los beneficios del MAP

Llame al 877-660-3806 (TTY: 711) para obtener asistencia personal y confidencial. Hay traductores disponibles para personas que no hablan inglés.